Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

why can I see my igoogle page in full with chrome and NOT with Firefox? What have I done wrong?

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

janetmears
janetmears
more options

I have been going crazy trying to fix my igoogle homepage for two days. Today I downloaded Chrome as a back up browser and guess what....I can see my igoogle homepage just fine But still NOT on Firefox! What button did I push or box did I click to cause this to happen? I even deleted everything on igoogle to start again figuring it must be igoogle's problem. Now I am confussed......where should I begin? I want Firefox as my primary browser.

I have been going crazy trying to fix my igoogle homepage for two days. Today I downloaded Chrome as a back up browser and guess what....I can see my igoogle homepage just fine But still NOT on Firefox! What button did I push or box did I click to cause this to happen? I even deleted everything on igoogle to start again figuring it must be igoogle's problem. Now I am confussed......where should I begin? I want Firefox as my primary browser.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove the Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).