no videos or flash sites load
hey guys im having problems with loading youtube videos/skysports score center and facebook videos when i go to the sites the videos are just blank white and same with any flash website
i checkd my addons they all say upto date. but still having this problem. they work fine on other browsers such as IE chrome and maxathon but just firefox.but idont want to use those others
help would be appreciated on this matter
Chosen solution
awomse its fixed
i tryed resetting without addons didnt work still .it was the "disable protected mode" which did the trick
added ProtectedMode=0 to the correct file in flash folder :) thank you
Read this answer in context 👍 1All Replies (7)
hello v2lethal, please update your real player software like it's described in Flash 11.3 doesn't load video in Firefox and see if this resolves the issue.
another thing that caught my attention is the "Save now" extension that you have currently installed - it is adware/malware, please remove it from firefox > addons > extensions & also Update Firefox to the latest release.
well i read this here https://addons.mozilla.org/en-US/firefox/blocked/i106 and it says not to have real player. so im confused lol
ive just install real player and it installed to firefox ive restarted and still having same issue.
Application Basics
Name
Firefox
Version
16.0.2
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:16.0) Gecko/20100101 Firefox/16.0
Profile Folder
Show Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
InFormEnter
0.6.3
true
{5546F97E-11A5-46b0-9082-32AD74AAA920}
Make Address Bar Font Size Bigger
1.1.7
true
addressBarFontSizeBigger@papafresh.com
Mozilla Safe Browsing
2.0.14
true
{A3C5C198-F75E-11E1-8270-B8AC6F996F26}
New Old Menu
1.0.0.4
true
newoldmenu@rsjtdrjgfuzkfg.com
Old Location Bar
2.1.6
true
{3205B348-523A-4fac-9BC4-9939CBF583B0}
RealPlayer Browser Record Plugin
15.0.6
true
{0153E448-190B-4987-BDE1-F256CADA672F}
Theme Font & Size Changer
6.1
true
{f69e22c7-bc50-414a-9269-0f5c344cd94c}
BitComet Video Downloader
1.34
false
{B042753D-F57E-4e8e-A01B-7379A6D4CEFB}
Classic Compact Options
10.0.2
false
notreal.ccoptions@environmentalchemistry.com
Tabs Menu
1.4.8
false
{dc5d9a10-2736-11da-8cd6-0800200c9a66}
Important Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.cache.disk.capacity
1048576
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size_cached_value
409600
browser.places.smartBookmarksVersion
4
browser.startup.homepage_override.buildID
20121024073032
browser.startup.homepage_override.mstone
16.0.2
extensions.lastAppVersion
16.0.2
font.internaluseonly.changed
true
gfx.direct3d.prefer_10_1
true
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1353714235
places.history.expiration.transient_current_max_pages
54135
privacy.cpd.cache
false
privacy.cpd.cookies
false
privacy.cpd.downloads
false
privacy.cpd.formdata
false
privacy.cpd.history
false
privacy.cpd.offlineApps
true
privacy.cpd.sessions
false
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
0
security.warn_viewing_mixed
false
Graphics
Adapter Description
NVIDIA GeForce 8400GS
Vendor ID
0x10de
Device ID
0x10c3
Adapter RAM
512
Adapter Drivers
nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
Driver Version
8.17.12.8562
Driver Date
10-15-2011
Direct2D Enabled
true
DirectWrite Enabled
true (6.1.7601.17789)
ClearType Parameters
ClearType parameters not found
WebGL Renderer
Google Inc. -- ANGLE (NVIDIA GeForce 8400GS) -- OpenGL ES 2.0 (ANGLE 1.0.0.1041)
GPU Accelerated Windows
1/1 Direct3D 10
AzureBackend
direct2d
JavaScript
Incremental GC
1
Accessibility
Activated
0
Prevent Accessibility
0
Library Versions
Expected minimum version
Version in use
NSPR
4.9.2
4.9.2
NSS
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS Util
3.13.6.0
3.13.6.0
NSS SSL
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS S/MIME
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do not click the Reset button on the Safe mode start window or otherwise make changes.
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
You can check for problems caused by recent Flash updates and try these:
- disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
- disable protected mode in Flash 11.3 and later
- disable hardware acceleration in the Flash plugin
Chosen Solution
awomse its fixed
i tryed resetting without addons didnt work still .it was the "disable protected mode" which did the trick
added ProtectedMode=0 to the correct file in flash folder :) thank you
You're welcome. Glad that you were able to fix it.