We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Mozilla Destek’te Ara

Destek dolandırıcılığından kaçının. Mozilla sizden asla bir telefon numarasını aramanızı, mesaj göndermenizi veya kişisel bilgilerinizi paylaşmanızı istemez. Şüpheli durumları “Kötüye kullanım bildir” seçeneğini kullanarak bildirebilirsiniz.

Daha Fazlasını Öğren

Bu başlık arşivlendi. Yardıma ihtiyacınız varsa lütfen yeni bir soru sorun.

Firefox crashes on volusion store using Roboform

DNJ-Webmaster
DNJ-Webmaster
more options

Hello Support,

I have been having trouble using the log-in feature on one website. It is my ecommerce website admin area powered by Volusion. Everytime I try to log-in I receive a error message (see screenshot ) and Firefox Closes. I have never had this issue before. I installed earlier versions of firefox (back to 6.0.2) and the issue still is occuring.

I am not sure if this is a Mozilla issue or a Roboform issue or both. Roboform works perfectly in IE9. I am sending this same problem to Roboform to see if they may have a solution. Until then I will use IE9 to log-into my ecommerce store.

Firefox has sent several crash reports regarding this issue.

Thanks,

Marc

Hello Support, I have been having trouble using the log-in feature on one website. It is my ecommerce website admin area powered by Volusion. Everytime I try to log-in I receive a error message ([http://www.dnjmarketinggroup.com/firefox-crash.jpg see screenshot] ) and Firefox Closes. I have never had this issue before. I installed earlier versions of firefox (back to 6.0.2) and the issue still is occuring. I am not sure if this is a Mozilla issue or a Roboform issue or both. Roboform works perfectly in IE9. I am sending this same problem to Roboform to see if they may have a solution. Until then I will use IE9 to log-into my ecommerce store. Firefox has sent several crash reports regarding this issue. Thanks, Marc

Tüm Yanıtlar (2)

the-edmeister
the-edmeister
  • Moderator
more options

Update to the latest Roboform v 7.6.2

http://www.roboform.com/support/news
Install Roboform Version 7.6.2 for Firefox 7+ compatibility.

Siber Systems, Inc.
Siber Systems, Inc.
more options

I would definitely try updating your RF version on our Web site. If that does not work please send a support ticket to our supporters at http://www.roboform.com/support.