Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

when I select 'write' or fwd, etc, Tbird just grey's out. No address box appears. Nothing. It does this intermittently.

  • 1 відповідь
  • 2 мають цю проблему
  • 4 перегляди
  • Остання відповідь від nodd

nodd
nodd
more options

I'm using Tbird version 3.1.20 on a MacBook OSX 10.9.5. When I select 'write' the Tbird page just greys out. No new write box appears. If I click anywhere on the page, it becomes active again. I can open emails ok, but if I try to 'reply' or 'forward', same thing. Tbird just greys out. No forward or reply box appears. I click on the page and it's active again. Try to reply again and it greys out again. Sometimes when I 'x' out of Tbird, as the main page closes, all the write/fwd/reply boxes that I tried to open appear as if they were somehow sitting in behind the main page all the time. Restarting the router, macbook, etc, does nothing, but sometimes if I just go away for 10 or 15 minutes and come back it works fine. Any ideas????

I'm using Tbird version 3.1.20 on a MacBook OSX 10.9.5. When I select 'write' the Tbird page just greys out. No new write box appears. If I click anywhere on the page, it becomes active again. I can open emails ok, but if I try to 'reply' or 'forward', same thing. Tbird just greys out. No forward or reply box appears. I click on the page and it's active again. Try to reply again and it greys out again. Sometimes when I 'x' out of Tbird, as the main page closes, all the write/fwd/reply boxes that I tried to open appear as if they were somehow sitting in behind the main page all the time. Restarting the router, macbook, etc, does nothing, but sometimes if I just go away for 10 or 15 minutes and come back it works fine. Any ideas????

Усі відповіді (1)

nodd
nodd Власник питання
more options

After a little research I discovered that 3.1.20 is an old 2012 version of Thunderbird. Kind of odd since my computer is only 6 months old and preferences is set for 'check for updates but let me choose...'. I've now updated to 31.3.0 and so far no problems. The old 'check for updates' was under the 'help' icon. The new one is in 'Thunderbird / About Thunderbird / 3rd line down.