We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Can I sync bookmarks to the same computer after it has been reset?

  • 5 відповідей
  • 1 має цю проблему
  • 20 переглядів
  • Остання відповідь від FredMcD

more options

I have a laptop which recently had to be reset to factory defaults, and I can access the bookmarks from before it crashed through firefox on my phone. However, I can't get them to sync to the new instal of Firefox on my laptop now that it has been reset. If I try to synchronize it, I get the bookmarks from a desktop I have used sync on once as a demonstration.

Is there any way to access the bookmarks from before the crash, other than through my phone?

I have a laptop which recently had to be reset to factory defaults, and I can access the bookmarks from before it crashed through firefox on my phone. However, I can't get them to sync to the new instal of Firefox on my laptop now that it has been reset. If I try to synchronize it, I get the bookmarks from a desktop I have used sync on once as a demonstration. Is there any way to access the bookmarks from before the crash, other than through my phone?

Усі відповіді (5)

more options

https://support.mozilla.org/en-US/kb/how-do-i-set-up-firefox-sync

Sounds like you're using the wrong Firefox account?

more options

Make sure that you use the same Sync account on both computers. Also make sure to use a recent Firefox version.

Firefox 29 and later versions use a new Sync version that use a Firefox account and only require to enter the name and password and you no longer need to enter a Sync (recovery) key (the Sync key is automatically generated from the password of the Firefox account).

more options

Thank you all. It wasn't the wrong account, I had changed my password and not updated my phone - it synced fine once I did that. Sorry for wasting your time!

more options

These can't get your data back, but will help in the future.

These add-ons can be a great help by backing up and restoring Firefox

FEBE (Firefox Environment Backup Extension) {web link} FEBE allows you to quickly and easily backup your Firefox extensions, history, passwords, and more. In fact, it goes beyond just backing up -- It will actually rebuild your saved files individually into installable .xpi files. It will also make backup of files that you choose.

OPIE {web link} Import/Export extension preferences

more options