We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Receive messages, but only the header shows, no message opens

  • 3 відповіді
  • 2 мають цю проблему
  • 13 переглядів
  • Остання відповідь від taavim

kittywerner
kittywerner
more options

Yesterday, suddenly, my emails download, but only the header shows up. No message. I have both IMAP and POP coming in, both are doing the same thing. If I double-click on a message, a new window opens -- no message -- just a bit of the header. If I go to More, then classic view -- then I can see my message. But NOT if I set Classic View for the entire program. That freezes the program.

I can click all I want on different messages, but nothing happens to change the header from the first message I tried to view. I can delete messages, but not open them.

It also took forever to download an attachment to IMAP, but not to POP messages coming in.

Using Windows 7, this happened to the previous version and just upgraded to 38.0.01 to try to fix it. No luck.

Is it possible to go back to an older version of Thunderbird and have that work?

Yesterday, suddenly, my emails download, but only the header shows up. No message. I have both IMAP and POP coming in, both are doing the same thing. If I double-click on a message, a new window opens -- no message -- just a bit of the header. If I go to More, then classic view -- then I can see my message. But NOT if I set Classic View for the entire program. That freezes the program. I can click all I want on different messages, but nothing happens to change the header from the first message I tried to view. I can delete messages, but not open them. It also took forever to download an attachment to IMAP, but not to POP messages coming in. Using Windows 7, this happened to the previous version and just upgraded to 38.0.01 to try to fix it. No luck. Is it possible to go back to an older version of Thunderbird and have that work?

Обране рішення

right click the folder, select properties and then the repair button.

Читати цю відповідь у контексті 👍 0

Усі відповіді (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Вибране рішення

right click the folder, select properties and then the repair button.

kittywerner
kittywerner Власник питання
more options

At first it didn't seem to t work, but now -- Yes! It did work... took a bit for it to do so, but seems to be working now. Many thanks!

taavim
taavim
more options

I have same problem. Matt's suggestion didn't work either.