Avatar for Username

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Can't open Thunderbird which I have been using for many years!

  • 3 відповіді
  • 2 мають цю проблему
  • 1 перегляд
  • Остання відповідь від user01229325

enanas
enanas
more options

All of a sudden, I cannot open my Thunderbird email accounts. There go my address books. Beginning to panic. The only thing I seem to have left is the desktop icon. How can I restore? This is critical as I have folders that are very critical to me. I have not tried system restore yet. I simply tried to access my email this afternoon and NOTHING related to Thunderbird happened.

All of a sudden, I cannot open my Thunderbird email accounts. There go my address books. Beginning to panic. The only thing I seem to have left is the desktop icon. How can I restore? This is critical as I have folders that are very critical to me. I have not tried system restore yet. I simply tried to access my email this afternoon and NOTHING related to Thunderbird happened.

Обране рішення

I cannot open my Thunderbird email accounts.

Please explain in more detail what this means. What are you doing? What happens?

Читати цю відповідь у контексті 👍 0

Усі відповіді (3)

christ1
christ1
  • Top 25 Contributor
more options

Вибране рішення

I cannot open my Thunderbird email accounts.

Please explain in more detail what this means. What are you doing? What happens?

enanas
enanas Власник питання
more options

Well, Thunderbird just disappeared, except for the desktop icon. I don't know how it happened. After I sent my question, I decided to do a system restore on my Windows 10 PC. Lo and behold, it worked. Thunderbird is back and all is well. Thanks. While I don't know why it died, since I was able to resurrect it via restore, I consider the problem solved and hope it doesn't scare me again.

user01229325
user01229325
more options

This is critical as I have folders that are very critical to me.

I suggest you make backups then and not rely on restore points.