When I log in to sync my bookmarks the iOS app hangs and then crashes or needs to be forced to quit
If I log in to my firefox account to sync my bookmarks, a download starts but then the app hangs and either crashes on its own or needs to be forced to close.
On an iPhone 6S plus and an iPad Air 2 running either the release iOS 9.2.1 or the iOS 9.3 beta
If I log in to my firefox account to sync my bookmarks, a download starts but then the app hangs and either crashes on its own or needs to be forced to close.
On an iPhone 6S plus and an iPad Air 2 running either the release iOS 9.2.1 or the iOS 9.3 beta
Усі відповіді (1)
Hi GeoffDeGeoff , Thank you for your question. I am sorry to hear that Firefox for iOS is crashing when you sync it. Please try the following to troubleshoot. First make a back up of the local desktop profile. Back up and restore information in Firefox profiles
- Disable each of the preferences in Sync to try to find out if its one of the collections causing this issue
- Try a new account with a different email, to see if its an error that has synced to the cloud.
What happens?