Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Deleted messages aren't moved to or don't appear in trash

  • 1 відповідь
  • 1 має цю проблему
  • 25 переглядів
  • Остання відповідь від Matt

more options

The last deleted message in Trash is dated 7/2/2018. Messages deleted since then seem to have been completely removed from my computer. Settings Server Type: IMAP Mail Server I am subscribed to Drafts, Sent Mail, Spam and Trash. Server setting: When I delete a message: Move it to this folder: Trash I have right-clicked on the icon at the right end of the column headings for messages and selected "Reset columns to default." Nothing has worked so far to enable deleted messages to be moved to Trash. Any help would be greatly appreciated!

The last deleted message in Trash is dated 7/2/2018. Messages deleted since then seem to have been completely removed from my computer. Settings Server Type: IMAP Mail Server I am subscribed to Drafts, Sent Mail, Spam and Trash. Server setting: When I delete a message: Move it to this folder: Trash I have right-clicked on the icon at the right end of the column headings for messages and selected "Reset columns to default." Nothing has worked so far to enable deleted messages to be moved to Trash. Any help would be greatly appreciated!

Усі відповіді (1)

more options

Who is the mail provider? gmail for one requires special handling as most user selections are ignored. Then outlook.com has issues in that the folder is not called trash, but deleted items