Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

I have Firefox V3.6.24. Why regardless if I upgrade to the latest V or just download the latest V 8.0, 3.6.24 loads back up?

  • 2 відповіді
  • 3 мають цю проблему
  • 1 перегляд
  • Остання відповідь від brian99Aff

more options

I am trying to install the latest versions of Firefox & Thunderbird. When I upgrade Firefox it either re-installs the same version or downgrades the version of Thunderbird installed.

Then if it does upgrade properly, it changes Thunderbird V 8.0 to an earlier version! Then when I upgrade Thunderbird back to V8.0, it changes Firefox back to V3.6.25.

I have upgraded many, many times and never had any thing like this happen before.

Brian

I am trying to install the latest versions of Firefox & Thunderbird. When I upgrade Firefox it either re-installs the same version or downgrades the version of Thunderbird installed. Then if it does upgrade properly, it changes Thunderbird V 8.0 to an earlier version! Then when I upgrade Thunderbird back to V8.0, it changes Firefox back to V3.6.25. I have upgraded many, many times and never had any thing like this happen before. Brian

Обране рішення

Your UserAgent string in Firefox is probably messed up by another program that you installed.
http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter
If you see the warning, you can confirm that you want to access that page.
Filter = general.useragent.
Right-click the preferences that are bold, one line at a time, and select Reset.
Then restart Firefox

Читати цю відповідь у контексті 👍 0

Усі відповіді (2)

more options

Вибране рішення

Your UserAgent string in Firefox is probably messed up by another program that you installed.
http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter
If you see the warning, you can confirm that you want to access that page.
Filter = general.useragent.
Right-click the preferences that are bold, one line at a time, and select Reset.
Then restart Firefox

more options

the-edmeister,

Thanks a million! It worked like magic!

In case anyone had the same problem these are the specific steps I took after I reset the 2 offending entries that appeared: I Restart Firefox>Still Ver3.6.24>Selected Help>Check for Updates> New version availabvle 8.0.1>Selected Get new version>It started Downloading ?>The update will be installed the next time Firefox starts...>I restart Firefox>Firefox opened>A dialog box open>Opening Firefox Setup 8.0.1.exe-> I checked the Version> IT WAS 8.0.1!!!.

Thanks again,

Brian