Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Cannot connect to any sites

  • 2 відповіді
  • 1 має цю проблему
  • 3 перегляди
  • Остання відповідь від bennettbrady

more options

Other browsers can connect to sites. When I open my browser, all the sites say connecting but never connect. When I try to restart Firefox, I get an error messaage "Firefox is already running, but is not responding. To open a new windos, you must first close the exising Firefox process, or reestart your system," I can correct this by ending the Firefox process in Contol Panel processes, but Firefox still does not connect to sites.

I did not have any problems before Firefox version 17

Other browsers can connect to sites. When I open my browser, all the sites say connecting but never connect. When I try to restart Firefox, I get an error messaage "Firefox is already running, but is not responding. To open a new windos, you must first close the exising Firefox process, or reestart your system," I can correct this by ending the Firefox process in Contol Panel processes, but Firefox still does not connect to sites. I did not have any problems before Firefox version 17

Обране рішення

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

See also:

Читати цю відповідь у контексті 👍 0

Усі відповіді (2)

more options

Вибране рішення

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

See also:

more options

Problem solved as instructued. Thank you.