Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

windows XP; rec'd std windows explorer window urging update to FF 21 w/link + buttons. not the usual style notice, so didn't click. is it legit?

  • 2 відповіді
  • 4 мають цю проблему
  • 1 перегляд
  • Остання відповідь від mc22co656

more options

I run windows XP on PC. A windows explorer style window popped up, urging me to update to Firefox 21. The window included a "more info" link and a "remind me later" and "install" button. I have never seen this style of notification before so clicked nothing and dismissed the window. Is this a legitimate firefox notification? If not, what have I been invaded by, and how do I proceed?

I run windows XP on PC. A windows explorer style window popped up, urging me to update to Firefox 21. The window included a "more info" link and a "remind me later" and "install" button. I have never seen this style of notification before so clicked nothing and dismissed the window. Is this a legitimate firefox notification? If not, what have I been invaded by, and how do I proceed?

Обране рішення

hello, it's hard to judge what was going on by description only - in case it does happen again, please try to create a screenshot of the dialog in question and attach it to a reply in the forum here...

in any case, firefox 21 has been released last week and you should indeed update to the latest version. just go to firefox > help > about firefox in order to search for & apply the update.

Update Firefox to the latest release

Читати цю відповідь у контексті 👍 2

Усі відповіді (2)

more options

Вибране рішення

hello, it's hard to judge what was going on by description only - in case it does happen again, please try to create a screenshot of the dialog in question and attach it to a reply in the forum here...

in any case, firefox 21 has been released last week and you should indeed update to the latest version. just go to firefox > help > about firefox in order to search for & apply the update.

Update Firefox to the latest release

more options

Thanks...followed your suggested method for updating to 21...and will grab a screenshot to submit for a sanity check if I get a notice that doesn't look familiar next time...meanwhile, tnx again for quick response!