تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

locked out of sync because email account password is in sync and the recovery account is in sync too.

  • 5 جواب دیں
  • 1 میں یہ مسئلہ ہے
  • 1 دیکھیں
  • آخری جواب بذریعہ Paul

more options

I did a hard reset on my android and then installed my firefox. Tried logging in to my firefox sync (inside firefox settings) and it asked for my 6 digit code from my linked account because i am logging in from a new device. Which is not true they should be knowing that this is just the same resetted device.

I know my password, i am logging in from same location from same device yet they are asking for code.

I can login with account.firefox.com but cant with my firefox sync because it needs my email 6 digit code too. Which is not a good thing. I didnt turn any kind of such settings.

This is insane because I have important info in that account like wierd password which no human can remember. Please help.

I did a hard reset on my android and then installed my firefox. Tried logging in to my firefox sync (inside firefox settings) and it asked for my 6 digit code from my linked account because i am logging in from a new device. Which is not true they should be knowing that this is just the same resetted device. I know my password, i am logging in from same location from same device yet they are asking for code. I can login with account.firefox.com but cant with my firefox sync because it needs my email 6 digit code too. Which is not a good thing. I didnt turn any kind of such settings. This is insane because I have important info in that account like wierd password which no human can remember. Please help.

تمام جوابات (5)

more options

Hi

Firefox Sync is designed to help sync bookmarks and other data across multiple copies of Firefox - it is not designed it intended to be used as an online backup.

more options

Seburo said

Hi Firefox Sync is designed to help sync bookmarks and other data across multiple copies of Firefox - it is not designed it intended to be used as an online backup.

But why the email code. Any way i dont have to give the code? Like security questions/support or my phone number?

more options

You would open that email on your other device.

Do you have your account recovery codes (for either your email or Firefox Account)?

more options

No, I do not have the recovery codes.

more options