We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

اس تھریڈ کو آرکائیوکیا گیا تھا۔ اگر آپ کو مدد کی ضرورت ہو تو براہ مہربانی نیا سوال پوچھیں۔

Distorted Attachment

  • 3 جواب دیں
  • 0 میں یہ مسئلہ ہے
  • 34 دیکھیں
  • آخری جواب بذریعہ david

bdratty
bdratty
more options

Sent out an email with two attachment photos to 250 of my clients. What is going on? One of the attachments is all distorted. I have a copy of the problem BUT You don't provide for any attachment?? Now I look like a dumb fool sending out 250 distorted pictures!! PLEASE HELP. Send me a link and I'll send you a sample photo. Brian

Sent out an email with two attachment photos to 250 of my clients. What is going on? One of the attachments is all distorted. I have a copy of the problem BUT You don't provide for any attachment?? Now I look like a dumb fool sending out 250 distorted pictures!! PLEASE HELP. Send me a link and I'll send you a sample photo. Brian
منسلک شدہ اسکرین شاٹٹس

تمام جوابات (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Disable you outgoing email scanning in your antivirus. That would be the most common cause of incomplete encoding of images as attachments.

Do you see an issue with what is in your sent folder?

bdratty
bdratty سوال کا مالک
more options

Thank you Matt for your comment. How could I do any of what you said? I have no idea 'Disable' your outgoing email scanning in your antivirus.?? You folks don't have a fix for this problem? Thanks, Brian

david
david
  • Top 10 Contributor
more options

What @matt is stating is that this issue is not caused by Thunderbird, which does not intercede on attachments. If you are using an antivirus product, see if it has options to allow email to pass through.