تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

Pull downs do not work--why?

  • 1 جواب دیں
  • 1 میں یہ مسئلہ ہے
  • 8 دیکھیں
  • آخری جواب بذریعہ rbillings

more options

I have used Firefox for many years and NEVER been faced with the problem I am having. I am running Snow Leopard and none of the pull down menus WILL open???????? I can not close Firefox, use File, Edit, View, History and so on, they will not work.??? The only way I can close Firefox is to "Force Quit" the application.

I have used Firefox for many years and NEVER been faced with the problem I am having. I am running Snow Leopard and none of the pull down menus WILL open???????? I can not close Firefox, use File, Edit, View, History and so on, they will not work.??? The only way I can close Firefox is to "Force Quit" the application.

تمام جوابات (1)

more options

Hi lance1-

Try starting Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

   Don't make any changes on the Safe mode start window.
  *  https://support.mozilla.com/kb/Safe+Mode 
  *   https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes