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I am unable to send out emails but am able to receive emails. Plz advise. Thankyou

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  • آخری جواب بذریعہ philipp

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Why am I unable to send out emails successfully but am able to receive emails. The company I am with is Hawaiian Legacy Hardwoods. This window keeps popping up: Sending of password did not succeed. Mail server pop.secureserver.net responded: hawaiianlegacyhardwoods.com not found in the auth database

When I close the above window another window appears: Login to server pop.secureserver.net failed.

These options then appear:

Login Failed Retry Enter new Password Cancel

Not sure why this is occurring but is there any direction you can assist with?

Thank you

Why am I unable to send out emails successfully but am able to receive emails. The company I am with is Hawaiian Legacy Hardwoods. This window keeps popping up: Sending of password did not succeed. Mail server pop.secureserver.net responded: hawaiianlegacyhardwoods.com not found in the auth database When I close the above window another window appears: Login to server pop.secureserver.net failed. These options then appear: Login Failed Retry Enter new Password Cancel Not sure why this is occurring but is there any direction you can assist with? Thank you

تمام جوابات (4)

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Is this problem in Thunderbird (stand-alone email software)? Just checking because your post got tagged "Firefox" somewhere during the submission process.

secureserver.net is a GoDaddy server. Are you sure your mail account is hosted with GoDaddy?

Also, server names starting with pop. usually are for incoming mail. You may want to double-check your provider instructions to see whether you need to use a server name starting with smtp (or something else other than pop).

In Thunderbird, there may be a separate Outgoing Mail entry at the bottom left of the Accounting Settings dialog. To access that dialog, you can use either:

  • 3-bar button > Options menu > Account Settings
  • tap the Alt key > Tools menu > Account Settings
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Some e-mail systems have one address for sending, and another for receiving. Check the settings and make sure ALL of the information is correct.

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Thank you for your response. I will also bring your recommendation to our IT person and see if he has already addressed this issue.

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based on the error message you have provided i will tag this question as related to thunderbird, instead of firefox...