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Reset Firefox at least once a week so uninstalled and downloaded. Will not open.

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Firefox would freeze up so I had to reset at least once a week. Decided to uninstall and download. Now I get message "Your Firefox profile cannot be loaded. It may be missing or inaccessible." and Firefox does not open. I have tried to intall 3 times. Restarted laptop each time.

Firefox would freeze up so I had to reset at least once a week. Decided to uninstall and download. Now I get message "Your Firefox profile cannot be loaded. It may be missing or inaccessible." and Firefox does not open. I have tried to intall 3 times. Restarted laptop each time.

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Follow these steps carefully. If you have any question, just ask.


  • 1

Download Firefox Full Installer For All languages And Systems {web link} Save the file. Then;

  • 2

Uninstall Firefox from your computer {web link}

After, reboot the computer. Then run the full installer.


If you still have a problem, create a new profile. After, make sure it works. Then you can transfer from old to new.

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible