Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

what are the oriental characters that appear top left on my pc? I

  • 2 trả lời
  • 1 gặp vấn đề này
  • 3 lượt xem
  • Trả lời mới nhất được viết bởi ideato

more options

I see oriental characters top left on my pc screen when using firefox. The pc is using windows 7 and macafee firewall and virusscan on a repeating subscription

I see oriental characters top left on my pc screen when using firefox. The pc is using windows 7 and macafee firewall and virusscan on a repeating subscription

Tất cả các câu trả lời (2)

more options

Probably the problem is caused by mcaffe, try disable it and restart Firefox or Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

more options

Hello wilellwood, the problem is mcafee site advisor extension, please try to disable or remove that extension and you are OK.

see : How to uninstall SiteAdvisor

check another option, if works for you, without to uninstall the mcafee site advisor extension :

disabled the add-on then close firefox and restart Firefox again. Then enable the add-on again, close firefox one more time and restart Firefox again. (works here :-))

thank you