I cannot log in to a website after trying suggestions, can you help?
When I open Mozilla, I have two tabs that automatically come up: Zen Planner login & GoDaddy. I was having problems with GoDaddy & so did a cache clearing. After that, GoDaddy was fine but I could no longer access Zen Planner. The tab title is there, but the timer just keeps going round.
Tất cả các câu trả lời (2)
Does the page fully load?
Hold down the <shift> key and have the page reload.
You can try these steps in case of issues with web pages:
You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
- Hold down the Shift key and left-click the Reload button
- Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
- Press "Command + Shift + R" (Mac)
Clear the cache and remove cookies only from websites that cause problems.
"Clear the Cache":
- Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
- Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
- Do NOT click the Reset button on the Safe Mode start window