The security check provided by reCAPTCHA, will not display the characters
I am trying to complete a form that require captcha characters to send the information. Those characters are not displayed
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Are you blocking 3rd party cookies?
If you use extensions (Firefox/Tools > Add-ons > Extensions) that can block content (e.g. Adblock Plus, NoScript, Flash Block, Ghostery) then make sure that such extensions aren't blocking content.
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
- Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
- Do NOT click the Reset button on the Safe Mode start window
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) to see if that helps.
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Make sure your Java (Not JavaScript) is up to date
Verify Java and Find Out-of-Date Versions {web link}
Version 8 Update 51 Release date July 14, 2015