My mozilla has been very unstable and crashing constantly. I need to talk to someone to fix this.

8 năm trước

05:38, 01/01/2016

I keep getting crash reports, the browsing windows are constantly being rerouted and the windows flicker.

Answer 1 · 2016-01-01 05:38:25

06:16, 01/01/2016

When do the crashes happen? What are you and the browser doing?

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. Is the problem still there?

While still in Safe Mode,

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

Answer 2 · 2016-01-01 05:38:25

02:57, 03/01/2016

Did not solve my problem. Still exists.

Answer 3 · 2016-01-01 05:38:25

07:55, 03/01/2016

We need your crash report id's to help you further. Please provide the info that Fred requested.