Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Certain websites won't load videos--net even frames for them

  • 4 trả lời
  • 3 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi FredMcD

more options

Connecting to some sites that I KNOW have video on them (including a few pages that exist only to show a webinar) only load a blank space where the video should be--not even a frame. Seems to be no rhyme nor reason as to which pages load video and which ones don't (YouTube-hosted videos make both lists). None of my download pulg-ins recognize any videos present on these pages. This has been going on since Firefox 46.

Connecting to some sites that I KNOW have video on them (including a few pages that exist only to show a webinar) only load a blank space where the video should be--not even a frame. Seems to be no rhyme nor reason as to which pages load video and which ones don't (YouTube-hosted videos make both lists). None of my download pulg-ins recognize any videos present on these pages. This has been going on since Firefox 46.
Đính kèm ảnh chụp màn hình

Tất cả các câu trả lời (4)

more options

Type about:addons<enter> in the address bar to open the Add-ons Manager. Hot key; <Control>(Mac=<Command>) <Shift> A)

On the left side of the page, select Plugins. Make sure the ones you want to use are set to Ask or Allow.


Go to the web page. Once the page is loading, mouse to the address bar and Left click the icon. Select Permissions. In the menu, Make sure the ones you want to use are set to Ask or Allow.

more options

This is a YouTube video that is played via the HTML5 media player.

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (e.g. Adblock Plus, NoScript, Flash Block, Ghostery) then make sure such extensions do not block content. There is security software that can interfere with loading content, so check that as well.

more options

I should mention I've tried disabling Adblock on the problem pages to no effect, and if I try to make a report of Adblock being overaggressive, it swears it's not blocking anything. (screencap with Adblocker disabled for site)

And if I can, I will always have my add-ons set to "ask to activate"

Được chỉnh sửa bởi wendygoerl vào

more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?