We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Why are older inbox messages deleting for no reason?

  • 6 trả lời
  • 6 gặp vấn đề này
  • 21 lượt xem
  • Trả lời mới nhất được viết bởi Zenos

more options

Older emails in my inbox periodically delete automatically without my deleting them to trash. They disappear from my inbox and are not in my trash. I find they are gone and I have found no way to recover them.

Older emails in my inbox periodically delete automatically without my deleting them to trash. They disappear from my inbox and are not in my trash. I find they are gone and I have found no way to recover them.

Tất cả các câu trả lời (6)

more options

is your account IMAP?

more options

Yes, my account is IMAP.

more options

How old is "older"? Who is the email provider for this account? Do they have a clear statement about their retention policy?

more options

Periodically groups of emails that are several months old disappear.

Comporium, our local telecommunications company, has been our internet provider for 10+ years.. They do not delete emails from their server until the email user does so. I know they are not the problem.

more options

You leave messages in the Inbox? Try moving them somewhere else. If the deletions stop then we know it is your server doing it, or some unexpected interaction between it and Thunderbird.

I file my messages, incoming and outgoing, according to topic, context or correspondents. I aim to keep my Inbox, Sent, Trash and Junk folders empty. I don't get any random deletions.