We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

I click matching sites in LastPas, it just shows "back" when I click on back there is nothing there?

  • 2 trả lời
  • 2 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi gee64

more options

When I open LastPass icon to enter password, I get "click on matching sites" when I do that all I get is a new window on LstPass that says "back" with an arrow but then nothing is there when I click back. I am unable to use LastPass to log in to my save sites on Firefox. Any solutions? I have had to go back to using IE11 to get LastPass to work Thanks

When I open LastPass icon to enter password, I get "click on matching sites" when I do that all I get is a new window on LstPass that says "back" with an arrow but then nothing is there when I click back. I am unable to use LastPass to log in to my save sites on Firefox. Any solutions? I have had to go back to using IE11 to get LastPass to work Thanks

Tất cả các câu trả lời (2)

more options

https://addons.mozilla.org/en-US/firefox/addon/lastpass-password-manager/ is version 4.1.54 what you were running in Firefox ? Was it marked as Legacy in your Extensions ? I see nothing there saying is compatible with version 57. (release date Nov14th)

That's about as far as I go as no information came in about what OS you are running, what version of Firefox we are trying to work on or what other Extensions/plugins you are using. Please supply the information. Thanks.

Fyi: Firefox is now at version 56.0.1

Please let us know if this solved your issue or if need further assistance.

more options

Thank you for your quick reply. My Firefox version is 56.0, 64bit. I am using windows 10. I hope this is what you needed. When I use IE 11 LastPass works as usual but as you probably know I switched to Firefox because IE kept crashing or freezing.

Thank You