Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

I keep trying to get rid of Encrypt as a search tool, removing it, and it keeps coming back

  • 2 trả lời
  • 1 gặp vấn đề này
  • 2 lượt xem
  • Trả lời mới nhất được viết bởi cor-el

more options

I keep trying to get rid of Encrypt as a search tool in preferences, removing it, and it keeps coming back

I keep trying to get rid of Encrypt as a search tool in preferences, removing it, and it keeps coming back

Tất cả các câu trả lời (2)

more options

Hi,

Your system details show that Search Encrypt is installed as an extension.

Go to the Firefox menu (≡) => Add-ons => Extensions Remove Search Encrypt and look for any other unfamiliar or suspicious looking extensions.

When you find any : remove them.

Do the same here : for Windows => Control Panel for Mac and Linux => System Preferences

However : most malware will be 'hiding' somewhere , so let's run malware scans (even though you already have run some) :

Further information can be found in this article : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. They all work differently - what one program doesn't pick up, the other might.

Also see : https://www.2-spyware.com/remove-search-encrypt.html

Especially for Mac : https://www.malwarebytes.com/mac/

I hope that helps to get rid of the nuisance .....

more options