Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Where did my passwords go.

  • 4 trả lời
  • 1 gặp vấn đề này
  • 17 lượt xem
  • Trả lời mới nhất được viết bởi ColinEMacKenzie

more options

Hello,

I September I had to have my computer re-imaged, and at the time I backed up/saved my Firefox profile. I was able to reinstall it without problem. On the weekend my hard drive fried, and I have put in a new one. I retrieved my Firefox profile from September again and installed it. Everything is there, but my passwords. Some folders look different (Profile just says user, weheras my backed up one was Default User) - has there been an update to Firefox that might have caused this? I'm not sure how to get the passwords to appear again. Thank you.

Colin

Hello, I September I had to have my computer re-imaged, and at the time I backed up/saved my Firefox profile. I was able to reinstall it without problem. On the weekend my hard drive fried, and I have put in a new one. I retrieved my Firefox profile from September again and installed it. Everything is there, but my passwords. Some folders look different (Profile just says user, weheras my backed up one was Default User) - has there been an update to Firefox that might have caused this? I'm not sure how to get the passwords to appear again. Thank you. Colin

Giải pháp được chọn

Note that Firefox 58+ uses logins.json and key4.db instead of key3.db used previously, but can fallback to key3.db when key4.db is not found. So make sure you use the correct files.

Đọc câu trả lời này trong ngữ cảnh 👍 1

Tất cả các câu trả lời (4)

more options

Were the backup files intact? You should be able to copy them to the new hard drive. How was the backup done? Just a straight copy?

more options

The files were intact - I had used them previously to restore my profile (I do it periodically just in case). Followed the same procedure of copy and pasting the user profile into the new Firefox folder, and everything else worked fine, just no saved logins.

more options

Giải pháp được chọn

Note that Firefox 58+ uses logins.json and key4.db instead of key3.db used previously, but can fallback to key3.db when key4.db is not found. So make sure you use the correct files.

more options

That was it! Deleted the key3 and key4 files and directly copied/pasted the old one and everything showed up. Thanks!