Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Ubuntu 18.04, firefox 61.0.1 (64-bit) facebook messenger and messenger calls can't connect. On Chrome there is no problem. All permissions granted but no joy

  • 1 trả lời
  • 1 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi Shadow110

more options

I have always used Facebook messenger and messenger.com to make calls and had no problems. I don't know if it is from the last upgrade or not but I realised about 6 weeks ago that when making a call the window opens asking for permissions, I grant the permissions (I have set them to be remembered now), the call then proceeds to the ringing stage, the other end picks up, there is silence, they can't hear me and I can't hear them and then the call ends by itself. Both facebook messenger and messenger.com work on Chrome on the same machine but I am a firefox fan and want to know why it is not working in firefox. Any assistance would be appreciated.

I have always used Facebook messenger and messenger.com to make calls and had no problems. I don't know if it is from the last upgrade or not but I realised about 6 weeks ago that when making a call the window opens asking for permissions, I grant the permissions (I have set them to be remembered now), the call then proceeds to the ringing stage, the other end picks up, there is silence, they can't hear me and I can't hear them and then the call ends by itself. Both facebook messenger and messenger.com work on Chrome on the same machine but I am a firefox fan and want to know why it is not working in firefox. Any assistance would be appreciated.

Tất cả các câu trả lời (1)

more options

Hi, try using messenger.com while in : SAFE MODE

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Advanced > General)
  • plugins are not affected
  • preferences are not affected

TEST''''is issue still there ?