Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Can not create a new account in Thunderbird. I have screen shots showing what I have tried. I have done this a number of times. I have changed the password to assure that was not the problem.

  • 2 trả lời
  • 1 gặp vấn đề này
  • 15 lượt xem
  • Trả lời mới nhất được viết bởi Paul K.

more options

The following screen shots show what I have tried. Pics 1, 2, and 3 are self explainable. Pic 4, I went to Yahoo and clicked on the "Mail" icon in the upper right hand corner. Pic 5, I clicked on the "denise.k.shurtz@sbcglobal.net" line. Pic 6, I clicked on the "denise.k.shurtz@sbcglobal.net" line. Pic 7, Entered the "new" password "Kathryn19710721LOGON".

        This was "new" because I made sure it have upper case, lower case, and numbers.

Pic 8, When I click on "Settings" in the upper right corner of the screen, the following appears on the

         right edge of the screen.

Pic 9, When I click "More Settings" at the bottom of the new part, I get the following. Pic 10, Nowhere do I see anything about Security. That was what I was told was the problem,

         therefore the changing of the password.
The following screen shots show what I have tried. Pics 1, 2, and 3 are self explainable. Pic 4, I went to Yahoo and clicked on the "Mail" icon in the upper right hand corner. Pic 5, I clicked on the "denise.k.shurtz@sbcglobal.net" line. Pic 6, I clicked on the "denise.k.shurtz@sbcglobal.net" line. Pic 7, Entered the "new" password "Kathryn19710721LOGON". This was "new" because I made sure it have upper case, lower case, and numbers. Pic 8, When I click on "Settings" in the upper right corner of the screen, the following appears on the right edge of the screen. Pic 9, When I click "More Settings" at the bottom of the new part, I get the following. Pic 10, Nowhere do I see anything about Security. That was what I was told was the problem, therefore the changing of the password.
Đính kèm ảnh chụp màn hình

Giải pháp được chọn

I think you have to use a secure mail key in place of the account password:

https://support.mozilla.org/en-US/questions/1288812

Đọc câu trả lời này trong ngữ cảnh 👍 1

Tất cả các câu trả lời (2)

more options

Giải pháp được chọn

I think you have to use a secure mail key in place of the account password:

https://support.mozilla.org/en-US/questions/1288812

more options

A secure mail key was in deed the solution. Thank you for the assistance. I spent many hours trying to solve this and about three minutes to use the solution. Thank you again.