Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Cannot Sync Bookmarks or Tabs between Android and PC

more options

Hi! I cannot sync Bookmarks or Tabs. On the Android "Account Settings", it shows "Sync now -- Last synced: never". However, tapping it does nothing but make it flash for a millisecond. Nothing else seems to happen. And when I tap the "Tabs" icon, it shows "0" open tabs. Selecting the "sync phone-PC" icon on that screen, and tapping the "Sync" button at the bottom, it will say "SYNCING" but never actually syncs. Please help, thank you in advance.

Android version: 12 Samsung One UI version: 4.1 Firefox version: 106.1.0

Hi! I cannot sync Bookmarks or Tabs. On the Android "Account Settings", it shows "Sync now -- Last synced: never". However, tapping it does nothing but make it flash for a millisecond. Nothing else seems to happen. And when I tap the "Tabs" icon, it shows "0" open tabs. Selecting the "sync phone-PC" icon on that screen, and tapping the "Sync" button at the bottom, it will say "SYNCING" but never actually syncs. Please help, thank you in advance. Android version: 12 Samsung One UI version: 4.1 Firefox version: 106.1.0

Tất cả các câu trả lời (4)

more options

Hi

If you sign into your Firefox Account at https://accounts.firefox.com/signin, do you see both devices listed under "Connected Services"?

more options

Hi, thank you for responding.

Yes, on each device, when I go to https://accounts.firefox.com/signin, under "Connected Services," I see both devices (cellphone and PC).

And in "Account Settings," under "Choose what to sync," everything is checked.

On the cellphone, under "Settings," when I tap the email address, then "Sync now," it just flashes and shows "Last synced: never" or looks like it's syncing then shows "Last synced: December 31, 1969"!

more options

I once had this problem (it was a previous version) and I solved it by resetting Firefox. You can also try to reinstall it.

Did that help?