Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Account Data Sync

  • 6 trả lời
  • 0 gặp vấn đề này
  • 7 lượt xem
  • Trả lời mới nhất được viết bởi qinxiaochen4003

more options

I login my account in a new Laptop device, but cannot sync data from my previous laptop, even use the same account. Email: [email removed from public forum]

I login my account in a new Laptop device, but cannot sync data from my previous laptop, even use the same account. Email: [email removed from public forum]

Được chỉnh sửa bởi James vào

Tất cả các câu trả lời (6)

more options

There was one reply, but not solve my problem. My 2 laptops did not sync data, if the sync still running after around 3 days, where i can monitor the progress?

more options

You can open about:sync-log via the location bar to see if recent Sync logs are available. You can upload the file to a website like Pastesite if you can't post the content of the file in a reply.

You can install the About Sync extension in Firefox 72 and newer on desktop to check what data is stored on the Sync server via the about:sync page provided by this extension.

Close and restart Firefox to access the about:sync page added by this extension (see the about:about page for possible about pages).

more options

already upload the log file as required. https://pastesite.org/view/3565985e

more options

Delete your Firefox account & open another account with the same email. Don`t forget to erase all browsing data before you create a new account. To delete & to create your account go to this page: https://accounts.firefox.com/settings (scroll down)

more options

In this report there is a failure because you appear to be closing Firefox.

1679896932456	Sync.ErrorHandler	DEBUG	tabs was interrupted due to the application shutting down
1679896932456	Sync.Synchronizer	INFO	tabs was interrupted by shutdown; no other engines will sync
1679896932456	Sync.Synchronizer	INFO	Aborting sync for failure in tabs

more options

1. i tried to delete account and re-create with the same email, still does not work; 2. keep browser open for the whole night, still does not work