We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Profile Data Lost

  • 1 trả lời
  • 0 gặp vấn đề này
  • Trả lời mới nhất được viết bởi jonzn4SUSE

more options

Hello!

Ok, first of all, I know I did something really stupid. Firefox was not loading for me, so I used Clean My Mac to uninstall it and reinstall it. I did not realize that my profile information (bookmarks/passwords) was saved locally, and I didn't back anything up.

I know! Very stupid. I've already tried using a data recovery software, and that did not help at all. I think my original profile data might be lost.

However, I have sync on, and all of the profile data on my phone is still there. Is there any way to transfer all of my bookmarks and passwords from my phone to my desktop?

Hello! Ok, first of all, I know I did something really stupid. Firefox was not loading for me, so I used Clean My Mac to uninstall it and reinstall it. I did not realize that my profile information (bookmarks/passwords) was saved locally, and I didn't back anything up. I know! Very stupid. I've already tried using a data recovery software, and that did not help at all. I think my original profile data might be lost. However, I have sync on, and all of the profile data on my phone is still there. Is there any way to transfer all of my bookmarks and passwords from my phone to my desktop?

Tất cả các câu trả lời (1)

more options

The data is on your phone which is a good thing. On the computer, you should be able to log into sync and the data should start populating the browser. The second screenshot shows 2 of my Sony phones.

Hữu ích?

Đặt một câu hỏi

Bạn phải đăng nhập vào tài khoản của bạn để trả lời bài viết. Vui lòng bắt đầu một câu hỏi mới, nếu bạn chưa có tài khoản.