Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Videos (flash) freezes every few minutes for a few seconds but audio continues fine.

  • 4 trả lời
  • 304 gặp vấn đề này
  • 20 lượt xem
  • Trả lời mới nhất được viết bởi dustysneez

more options

Ever since I updated to 3.6.9 whenever I play videos on youtube or any other website that has flash videos, videos play and freeze then goes back to normal. The video freezes and the audio continues then after a few seconds the video starts again. It doesn't happen just once during the video but throughout the whole video every few minutes.

Ever since I updated to 3.6.9 whenever I play videos on youtube or any other website that has flash videos, videos play and freeze then goes back to normal. The video freezes and the audio continues then after a few seconds the video starts again. It doesn't happen just once during the video but throughout the whole video every few minutes.

Được chỉnh sửa bởi sanchezsanchez vào

Tất cả các câu trả lời (4)

more options

I think I figured out what was wrong. I disabled add-ons and deleted some things off my computer and even installed. Microsoft DRM is still disabled in add-ons, so are; Pando Web Installer, Windows Media Player Plug-in Dynamic Link Library, Windows Presentation Foundation. I uninstalled programs that came with my FIOS that were not needed. I also got prompted that I had a DIVX update which I have been putting off for a while. I would always click remind me later but after I decided to install it, my videos no longer freeze.

more options

This bug still exists as of beta 13/nightly 15. When watching Flash videos, occasionally the browser will freeze up and go unresponsive for about 5 seconds. Audio continues playing and video resumes in sync afterwards. Happens with HTML5 player and Flash, suggesting it's not a system codec problem. Does not occur in any other web browsers either, watching videos on the same sites.

more options

This problem was affecting me in Firefox 12 as well.

I solved this by uninstalling flash, and reinstalling the 32-bit-only version of the plugin.

Get the 64-bit flash uninstaller here: http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

Get the 32-bit flash installer here: http://get.adobe.com/flashplayer/otherversions/

Edit: The separate 32/64 bit versions of the uninstaller/uninstaller were removed, but the issue seems to have been resolved in the current version of the flash plugin.

Được chỉnh sửa bởi Acru vào

more options

I did the Flash uninstall of 64 bit and re-install of 32 bit and it didn't help, but so far I found 2 things that can help! If you have SEOQuake on your browser, disable it, then watch a video! This fixed the video problem for me (so far, so good anyway)! (You can enable it again anytime).

If that doesn't work, try clicking Firefox, Help, Re-Start with Add-ons Disabled. (Puts FF in Safe mode - just the browser, not Windows too). Watch a video now - if it's OK it means one of your add-ons is the problem. Close FF, then re-start it (it will start normally with your add-ons enabled). Click Firefox, Add-Ons. Disable one of the add-ons, then watch a video. If the video still freezes, that means that one wasn't the problem. Try disabling a different one, then watch a video, etc. till you find which one was the problem!