Firefox won't print from websites and tries to save files instead
When I try to print (print an email, print a receipt from an online purchase, etc.) firefox instead opens the "save as" box and wants to save a .xps file. When I then click either save or cancel, I get an error message stating than an unknown error occurred when trying to print.
I am able to print the same items out of internet explorer, so the problem seems to be tied to firefox and not to, say, my printer.
When I try to print (print an email, print a receipt from an online purchase, etc.) firefox instead opens the "save as" box and wants to save a .xps file. When I then click either save or cancel, I get an error message stating than an unknown error occurred when trying to print.
I am able to print the same items out of internet explorer, so the problem seems to be tied to firefox and not to, say, my printer.
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Is your printer selected in the Printer - Name box?
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It wasn't! Don't have any idea how that got changed, but changing it back fixes the problem. Thanks so much for the help!
You're welcome.