Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

"license file for this version could not be found" message when trying to install latest version of Firefox

  • 2 trả lời
  • 26 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi brekhusr

more options

I keep trying to install Firefox 3.6.10, and it seems to work, but then when it comes time to accept the user agreement, that option is grayed out and I can only go back. In the Software License Agreement box is the following message: "The license file for this version could not be found. Please visit Firefox homepage for more information."

I keep trying to install Firefox 3.6.10, and it seems to work, but then when it comes time to accept the user agreement, that option is grayed out and I can only go back. In the Software License Agreement box is the following message: "The license file for this version could not be found. Please visit Firefox homepage for more information."

Tất cả các câu trả lời (2)

more options

Do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.

Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
Don't remove personal data when uninstalling.

It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

You can skip the step to create a new profile, that is not necessary for this issue.


See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall


Your above posted system details show outdated plugin(s) with known security and stability risks.

  1. Shockwave Flash 10.1 r82
  2. Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers

Update the Flash plugin to the latest version.

Update the Java plugin to the latest version.

more options

Thanks, cor-el.

In what order should I be doing these things, exactly? Is the second paragraph an explanation of the first, or a separate step? Should I do the Flash and Java updates before or after the clean reinstall?

Sorry; I'm not the world's most adept person at computers and need things spelled out.