Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Cannot send ecards from American Greetings site. They say it is a Firefox problem.

  • 2 trả lời
  • 8 gặp vấn đề này
  • 2 lượt xem
  • Trả lời mới nhất được viết bởi Chris

more options

When I send from American greetings it says they will not allow HTML markup in the message field. Even if the field is blank I get the error. Their HELP function says it is a known failure of Firefox. I have to use IE to send from the site.

When I send from American greetings it says they will not allow HTML markup in the message field. Even if the field is blank I get the error. Their HELP function says it is a known failure of Firefox. I have to use IE to send from the site.

Tất cả các câu trả lời (2)

more options

According to this page, their website is compatible with Firefox 3.6.13.
http://www.americangreetings.com/help/help_A.pd?Category=General%20Questions&SubCat=System%20Requirements&QuestionID=197

Windows browsers:

   * Internet Explorer 7 or higher
   * Firefox 3.0 or higher

If that website says differently in a different section of Help, they should correct their System Requirements page.

more options

Finally, if you don't have any of the text or punctuation marks outlined above, the use of the Firefox browser to send the ecard will often cause this message. If you're using Firefox, please try accessing our website and sending the ecard with Internet Explorer.


I get this from their error message