Both toolbars have uninstall instructions in their help section shown on the toolbars. I've pasted these in the trouble-shooting section below. When I try to find these programs at the START menu, either in my settings or in the "add/remove program" section of my Control Panel, they are not there. Both toolbars take prominence over gmail, which is my preferred toolbar for browsing, etc. So although I can do whatever I need to do, I first have to wend my way through Pogo's face page and then yahoos intrusion on web sites. Why can't I get rid of these two toolbars? I never intentionally asked for them and I'm still not sure how they were authorized to be there, although it is obvious that I must have done it.