Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

I have suddenly lost all my bookmarks. This happened during an upgrade to Firefox 4 this morning.

  • 1 trả lời
  • 7 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi cor-el

more options

I opened Firefox this morning. Received dialog box asking me to check box to retrieve info. I checked Firefox (not Safari, etc.). Opened Firefox...nada. Then got request to upgrade so I did, thinking maybe this was part of the upgrade. downloaded upgrade and tried to drag & drop into my Applications directory. Told was "newer" version there already. But checking showed me that the version in my Apps directory was the old version. So I used "App Cleaner" to get rid of it (but kept the plist). Then I moved the new Firefox into Apps and opened it. Still nothing. I do have Firefox menu across the top but "View/Sidebar/Bookmarks" gets me nothing but the default locations.

I opened Firefox this morning. Received dialog box asking me to check box to retrieve info. I checked Firefox (not Safari, etc.). Opened Firefox...nada. Then got request to upgrade so I did, thinking maybe this was part of the upgrade. downloaded upgrade and tried to drag & drop into my Applications directory. Told was "newer" version there already. But checking showed me that the version in my Apps directory was the old version. So I used "App Cleaner" to get rid of it (but kept the plist). Then I moved the new Firefox into Apps and opened it. Still nothing. I do have Firefox menu across the top but "View/Sidebar/Bookmarks" gets me nothing but the default locations.

Tất cả các câu trả lời (1)

more options

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.