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when asking to view statements in online bills--firefox continuously runs a blank tab that is added to my downloads and I cannot stop it without shutting down the computer?

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I use Firefox for all our online bill statements. When I go to my Charter One bank account and press view e-statements, firefox does not view these statements, it has started to show pages that are blank and the tab is say charterone.com....dafault/???????(not sure what is after default) After shutting down and restarting, my downloads are loaded with these blank pages that I've been deleting--hundreds of these. How do I stop this from happening every time I want to view my account statements?

I use Firefox for all our online bill statements. When I go to my Charter One bank account and press view e-statements, firefox does not view these statements, it has started to show pages that are blank and the tab is say charterone.com....dafault/???????(not sure what is after default) After shutting down and restarting, my downloads are loaded with these blank pages that I've been deleting--hundreds of these. How do I stop this from happening every time I want to view my account statements?

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Hi,

Please see this.