Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

When I try to print from Thunderbird output is unreadable however if I use Google Cloud print it prints fine. What can I do to fix it?

  • 3 trả lời
  • 6 gặp vấn đề này
  • 5 lượt xem
  • Trả lời mới nhất được viết bởi Matt

more options

When I try to print from Thunderbird output is unreadable however if I use Google Cloud print it prints fine. Print preview looks fine but when I send it to the printer the printed text is just a bunch of boxes and other unreadable characters. Appears to only be an issue when I use Thunderbird (printing from within hotmail or gmail is fine). Using a Brother laser printer with latest driver. What can I do to fix it? Might there be a different font that the Thunderbird to printer might deal with better?

When I try to print from Thunderbird output is unreadable however if I use Google Cloud print it prints fine. Print preview looks fine but when I send it to the printer the printed text is just a bunch of boxes and other unreadable characters. Appears to only be an issue when I use Thunderbird (printing from within hotmail or gmail is fine). Using a Brother laser printer with latest driver. What can I do to fix it? Might there be a different font that the Thunderbird to printer might deal with better?

Tất cả các câu trả lời (3)

more options

I really do not know it this will help, but try it. Nothing lost if it does not

Open the config editor. https://support.mozilla.org/en-US/kb/config-editor and search for printer.print. Reset the value to default (or delete it) and restart Thunderbird.

more options

No change. I reset value of the stand alone printer.print line and printed a few emails and got the same kind of error.

Did note that when I printed plain text emails the only part that is unreadable is the message header (body of the email is fine). If I print a message with anything beyond plain text it is all unreadable (some of the included pictures/graphics do print ok though).

There were a number of other printer.print lines with the Brother printer identification followed by header, footer etc. that appeared to be like a page setup type of thing. Would it be worth removing these printer/lines altogether and starting over with it?

more options

try reinstalling the printer driver that came with the printer, it worked for someone else last week.