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E-mail from one particular person (my mother) cannot get to me but I did not block her.

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My mother has sent me several e-mails today which have not gotten through. The first was an e-mail that was sent to several people. It bounced back to her only on me with a "spam" warning. So then she sent the same information only to me, and it got bounced back again. She tried a third time, just to me, just a simple e-mail. Came back "mailer daemon."

My mother has sent me several e-mails today which have not gotten through. The first was an e-mail that was sent to several people. It bounced back to her only on me with a "spam" warning. So then she sent the same information only to me, and it got bounced back again. She tried a third time, just to me, just a simple e-mail. Came back "mailer daemon."

Giải pháp được chọn

You should look at whatever spam tools are being used by your email provider. See if you can whitelist your mum.

"Mailer daemon" means a server somewhere. Spam notifications come from servers. This has nothing to do with Thunderbird.

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What's the exact error message she got?

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I have not personally seen them, but the first two came back as "spam" and then the mailer daemon. I'm sorry, but that's all I know.

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Giải pháp được chọn

You should look at whatever spam tools are being used by your email provider. See if you can whitelist your mum.

"Mailer daemon" means a server somewhere. Spam notifications come from servers. This has nothing to do with Thunderbird.

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With your help, we found the direction we needed and got the problem solved. THANK YOU SO MUCH!