We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

Why my sync account doesn't sync to my pc?

  • 1 tontu
  • 2 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy Brandon Vita

Devlinguy
Devlinguy
more options

Hi. I have a problem with firefox sync. I have an account over 1 year and always hav been using the same account on my computer. All my infirmation is there. So yesterday i formated my computer, didn't log off my account from firefox, didn't erased nothing and whem i installed firefox again and log in my old information didn't sync back to my computer, i have tried everything, from instaling again, logging again and nothing happen. I have over 1 year bookmarks, and history and a session with a lot of tab open. It doen't give any error whem logging in. Hope anyone might help me because it's a lot to lose.

Hi. I have a problem with firefox sync. I have an account over 1 year and always hav been using the same account on my computer. All my infirmation is there. So yesterday i formated my computer, didn't log off my account from firefox, didn't erased nothing and whem i installed firefox again and log in my old information didn't sync back to my computer, i have tried everything, from instaling again, logging again and nothing happen. I have over 1 year bookmarks, and history and a session with a lot of tab open. It doen't give any error whem logging in. Hope anyone might help me because it's a lot to lose.

All Replies (1)

Brandon Vita
Brandon Vita
more options

Hello,

Firefox automatically creates backups of your bookmarks, which can be helpful if your bookmarks are lost or missing. To recover them, follow the instructions below.

  1. Use one of these methods to open the Bookmarks Library window:
    • Firefox 29 and above: Click the Bookmarks button Bookmarks-29 and select Show All Bookmarks.
    • Previous Firefox versions: Click the Firefox button and click on Bookmarks. (If you don't have a Firefox button, click the Bookmarks button Bookmarks button win 2 or Bookmarks menu item and select Show All Bookmarks.)
  2. At the top of the Library window, click on Import and Backup and select Restore.
  3. Click the date of the bookmark backup you want to recover.
  4. In the new window that appears, click OK.
  5. Your bookmarks from the selected date should now be restored.

For more information, see the Restore bookmarks from backup or move them to another computer article. For other solutions, see the Recover lost or missing Bookmarks article.

Did this fix your problems? Please report back to us!

Thank you.