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Why wont jpeg image files attach to an email in outlook mail when using firefox?

  • 2 tontu
  • 3 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy harv1963

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I am trying to send jpeg photo files to family but they won't attach to an email. (Outlook mail) I select "attach as a copy" and the title appears on the email with the rotating circular loading symbol but they fail to load.

Using Internet Explorer there are no issues and photos attach as expected.

Please advise

I am trying to send jpeg photo files to family but they won't attach to an email. (Outlook mail) I select "attach as a copy" and the title appears on the email with the rotating circular loading symbol but they fail to load. Using Internet Explorer there are no issues and photos attach as expected. Please advise

Saafara biñ tànn

Are you using Trusteer?

We have seen reports that Trusteer is causing issues with uploading files.

Jàng tontu lii ci fi mu bokk 👍 1

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Saafara yiñ Tànn

Are you using Trusteer?

We have seen reports that Trusteer is causing issues with uploading files.

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Yes this solved the problem, many thanks.