Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mozilla Showing "Your connection is not secure"

  • 6 tontu
  • 21 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy Arunvm

more options

I am working on an updated version of Firefox (47.0.1). Till the last week it was working fine. But from today it is showing "Your connection is not secure" message. It is also not loading the css. Always showing Error with "Slack" application and Slack is beautifully working on Google Chrome.

Always i would like to work with Mozilla Firefox.

I am working on an updated version of Firefox (47.0.1). Till the last week it was working fine. But from today it is showing "Your connection is not secure" message. It is also not loading the css. Always showing Error with "Slack" application and Slack is beautifully working on Google Chrome. Always i would like to work with Mozilla Firefox.

Saafara biñ tànn

hi Arunvm, which security software are you using? please see if the steps from How to troubleshoot security error codes on secure websites help...

Jàng tontu lii ci fi mu bokk 👍 6

All Replies (6)

more options

Saafara yiñ Tànn

hi Arunvm, which security software are you using? please see if the steps from How to troubleshoot security error codes on secure websites help...

more options

Check out why the site is untrusted and click the "Advanced" button to expand this section to see extra details. If the certificate is not trusted because no issuer chain was provided (sec_error_unknown_issuer) then see if you can install this intermediate certificate from another source. Click the "Add Exception" button to inspect the certificate in the Certificate Viewer.

If you can't inspect the certificate via "Add Exception" then try this:

Open the "Add Security Exception" window by pasting this chrome URL in the Firefox location/address bar and check the certificate:

  • chrome://pippki/content/exceptionDialog.xul

In the location field of this window type or paste the URL of the website with the https:// protocol prefix (https://xxx.xxx).

  • retrieve the certificate via the "Get certificate" button
  • click the "View..." button to inspect the certificate in the Certificate Viewer

You can inspect details like the issuer and the certificate chain in the Details tab of the Certificate Viewer. Check who is the issuer of the certificate. If necessary then please attach a screenshot that shows the Certificate Viewer with the issuer.

more options

Dear Mozill Team! Bravo! It is working fine now. Thank You So much Paul! Have a great day!

more options

Dear Mozilla Team! Bravo! It is working fine now. Thank You So much Philipp! Have a great day!

more options

Arunvm said

Dear Mozilla Team! Bravo! It is working fine now. Thank You So much Philipp! Have a great day!
more options

Bravo! It is working fine!