Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

Installed Quantum, full page of nothingness.

  • 4 tontu
  • 2 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy Warutzu

Warutzu
Warutzu
more options

Have just installed the "new" firefox. What I see is an empty white page, can't open a new tab, can't go to options, can't even close the Window. Tried to restart firefox, and the same thing happens. Tried to compatibility mode, administrator. Nothing changes. Oh, by the way, it's a clean installation. What should I do?

Have just installed the "new" firefox. What I see is an empty white page, can't open a new tab, can't go to options, can't even close the Window. Tried to restart firefox, and the same thing happens. Tried to compatibility mode, administrator. Nothing changes. Oh, by the way, it's a clean installation. What should I do?

Saafara biñ tànn

You know, I might have fixed it. Since yesterday I'm having no issues. The thing is: My PC is x64. But, running FF x32 seems to fix all my problems. I don't know why, nor whats happening here. But that seems to do the trick. FF x32, even if my pc is x64, at least it is working.

Jàng tontu lii ci fi mu bokk 👍 0

All Replies (4)

David Walczysko
David Walczysko
more options

Hello,

please, version OS?

Best regards, David-Walczysko Volunteer supporter

Warutzu
Warutzu Ki laajte
more options

Windows 10 1709 build 16299

Tried to reinstall it earlier today, nothing still.David Walczysko said

Hello, please, version OS? Best regards, David-Walczysko Volunteer supporter
Shadow110
Shadow110
more options

Do the uninstall this way and the install with Full Version : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do : https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer

Reinstall with Current Release Firefox 57.0.2 with a Full Version Installer https://www.mozilla.org/firefox/all/

Please let us know if this solved your issue or if need further assistance.

Warutzu
Warutzu Ki laajte
more options

Saafara yiñ Tànn

You know, I might have fixed it. Since yesterday I'm having no issues. The thing is: My PC is x64. But, running FF x32 seems to fix all my problems. I don't know why, nor whats happening here. But that seems to do the trick. FF x32, even if my pc is x64, at least it is working.

Warutzu moo ko soppali ci