Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Phone numbers are missing on vcf import into address book

  • 4 tontu
  • 3 am na jafe-jafe bii
  • 2 views
  • i mujjee tontu mooy hoodoos

more options

When moving to a new computer I exported all my contacts from Apple Contacts into one vcf-file. On importing this into Thunderbird all contacts were taken, but only with name, address and email. All other information, e.g. phone numbers, is missing. On checking the vcf file in a text editor, the phone numbers are there. Why does Thunderbird not completely import the information?

When moving to a new computer I exported all my contacts from Apple Contacts into one vcf-file. On importing this into Thunderbird all contacts were taken, but only with name, address and email. All other information, e.g. phone numbers, is missing. On checking the vcf file in a text editor, the phone numbers are there. Why does Thunderbird not completely import the information?

Saafara biñ tànn

It might be due to the Apple vcf file format being incompatible with the one expected by TB. I suggest you install MoreFunctionsForAddressBook, then open Address Book, select the address book where the imported contacts will be stored, Tools/MoreFunctionsForAddressBook/Actions for contacts/Import vCard/vcf, and see if all the info is imported.

To install the add-on, drag the xpi Download link and drop it onto Tools/Add-ons/Extensions in TB.

How to install add-ons

Jàng tontu lii ci fi mu bokk 👍 1

All Replies (4)

more options

Saafara yiñ Tànn

It might be due to the Apple vcf file format being incompatible with the one expected by TB. I suggest you install MoreFunctionsForAddressBook, then open Address Book, select the address book where the imported contacts will be stored, Tools/MoreFunctionsForAddressBook/Actions for contacts/Import vCard/vcf, and see if all the info is imported.

To install the add-on, drag the xpi Download link and drop it onto Tools/Add-ons/Extensions in TB.

How to install add-ons

more options

Thank you, I've seen this Add-On as a potential solution during my websearch, but it is no longer offered in the Add-Ons within Thunderbird. Is it still compatible with Version 52.5.0?

more options

Yes, I tested the suggestion in TB 52.5.2. Some functions of MFFAB are not working in TB 58b3.

more options

Thank you, solved the issue. Might be a good idea to extend the native address book functionality in future versions.