Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why Are Deleted Bookmarks Reappearing?

  • 4 tontu
  • 1 am na jafe-jafe bii
  • 48 views
  • i mujjee tontu mooy mogruith

more options

Recently I have been unable to permanently delete bookmarks from Firefox, a browser used only on my laptops.

Is there a solution for this annoying glitch?

Hope someone can come to the rescue :)

Recently I have been unable to permanently delete bookmarks from Firefox, a browser used only on my laptops. Is there a solution for this annoying glitch? Hope someone can come to the rescue :)

Saafara biñ tànn

Thank you to everyone who so kindly offered suggestions, I appreciated your kindness and helpful advice. Having cleared out the cache etc and re-installed Firefox it seems the issue has been resolved, should it reappear I hope you may not mind if I post seeking help. Thanks again.

Jàng tontu lii ci fi mu bokk 👍 0

All Replies (4)

more options

It's possible your Firefox Sync data is corrupt. Clearing the data from Mozilla Firefox's servers and starting clean is an easy way to fix this.

more options

Are you using sync? Or bookmark add-ons/programs?

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

more options

If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

You can check for problems with the places.sqlite database (bookmarks and history) in the Firefox profile folder.

  • use "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page

See also:

If "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page cannot repair places.sqlite then remove all places.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

more options

Saafara yiñ Tànn

Thank you to everyone who so kindly offered suggestions, I appreciated your kindness and helpful advice. Having cleared out the cache etc and re-installed Firefox it seems the issue has been resolved, should it reappear I hope you may not mind if I post seeking help. Thanks again.