Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

Cancell old e-mail account .. @gmx.net

  • 3 tontu
  • 0 am na jafe-jafe bii
  • 6 views
  • i mujjee tontu mooy cor-el

2pike4
2pike4
more options

Hi I just wrote you a help request, regarding .. @gmx.net which is closed and not accesible anymore and I want to create a new account on relay. I understand that you send a confirmation code to .. @gmx.net. Is there another way to autheficate me? My new e-mail adress is .. @gmail.com

Thank for your help.

Kindest


/edited emails from public forum

Hi I just wrote you a help request, regarding .. @gmx.net which is closed and not accesible anymore and I want to create a new account on relay. I understand that you send a confirmation code to .. @gmx.net. Is there another way to autheficate me? My new e-mail adress is .. @gmail.com Thank for your help. Kindest /edited emails from public forum

James moo ko soppali ci

All Replies (3)

Dropa
Dropa
more options

This is only a help forum not a request support ticket help. The user themselves has to have access to the original email account for the options to remove and change email logins. Once you loose access to the login email there's nothing Firefox forum can do about that.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Does your current Firefox Account have GMX or Gmail as the primary address? Or do you have two Firefox Accounts, one for each address?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See: 

https://support.mozilla.org/en-US/kb/activate-firefox-relay-mask-your-email-address
https://support.mozilla.org/en-US/kb/create-email-alias-through-firefox-relay
https://support.mozilla.org/en-US/kb/disable-email-forwarding-stop-receiving-emails-sent-through-masks