Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

app data

more options

Dear Mozilla Team,

I hope this message finds you well. I am writing to provide feedback regarding the data usage of Firefox, Firefox Beta, and Firefox Nightly on my Android device.

I have noticed that a significant amount of data is being consumed by these applications, even when I am not actively using them or have not made any specific changes to their settings. This has raised concerns for me, as I strive to manage my data usage effectively.

I would appreciate it if you could look into this issue and provide any insights or solutions that may help users like myself. Additionally, if there are any settings or features that can help reduce data consumption, I would be grateful for your guidance.

Thank you for your attention to this matter. I look forward to your attention

Dear Mozilla Team, I hope this message finds you well. I am writing to provide feedback regarding the data usage of Firefox, Firefox Beta, and Firefox Nightly on my Android device. I have noticed that a significant amount of data is being consumed by these applications, even when I am not actively using them or have not made any specific changes to their settings. This has raised concerns for me, as I strive to manage my data usage effectively. I would appreciate it if you could look into this issue and provide any insights or solutions that may help users like myself. Additionally, if there are any settings or features that can help reduce data consumption, I would be grateful for your guidance. Thank you for your attention to this matter. I look forward to your attention

Mohammad Shaklain moo ko soppali ci

Saafara biñ tànn

What i am asking is not answered. These browsers are creating a lot of data in background. I know how to clear caches,but what do you think about data created in background? Pay attention before reply. Thank you

Jàng tontu lii ci fi mu bokk 👍 0

All Replies (4)

more options

Hey Mohammad, You can try clearing your browsing data (Menu > Settings > Delete browsing data) and closing any open tabs. If that doesn't work, you can stop Firefox from using data in the background (Android Settings > Apps > Firefox > Allow background data usage)

Helpful?

more options

Saafara yiñ Tànn

What i am asking is not answered. These browsers are creating a lot of data in background. I know how to clear caches,but what do you think about data created in background? Pay attention before reply. Thank you

Mohammad Shaklain moo ko soppali ci

Helpful?

more options

It looks like you edited your previous message, so any personal information you provided in the previous message is no longer visible.

Helpful?

more options

Thank you

Helpful?

Laajal dara

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.