Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have downloaded firefox but no welcome screen has come up to install it

  • 1 tontu
  • 4 am na jafe-jafe bii
  • 4 views
  • i mujjee tontu mooy Helper7677

more options

I downloaded firefox 3.6 onto my laptop Windows 7 version 4 times now by pressing 'run' like it says. It downloads it then nothing else happens. I have searched my computer and there are no files with 'firefox' in the name. Thanks

I downloaded firefox 3.6 onto my laptop Windows 7 version 4 times now by pressing 'run' like it says. It downloads it then nothing else happens. I have searched my computer and there are no files with 'firefox' in the name. Thanks

All Replies (1)

more options

If you are running an earlier version of Firefox, on the Firefox Menu you can click Help > Check for Updates.

Otherwise, download and SAVE the installer to your hard drive. Close whatever browser you are using when the download is complete. Click on the installer you just downloaded to install Firefox.

Download link: http://www.mozilla.com/en-US/firefox/all.html

See: http://support.mozilla.com/en-US/kb/Installing+Firefox

Link to Firefox help articles: http://support.mozilla.com/en-US/kb/Article+list