Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox is running but not responding. how do i uninstall then reinstall ?

  • 1 tontu
  • 1 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy TonyE

more options

When I try to load mozilla firefox from my desktop I get a message saying that firefox is running but not responding and suggests that I close that program . other advice was to uninstall firefox ,then reinstall. however, I try to close or uninstall and keep getting the same message. There are many simple or,outdated,or expensive solutions listed on google. Is there a current simple solution which takes me out of this maddening loop ?

When I try to load mozilla firefox from my desktop I get a message saying that firefox is running but not responding and suggests that I close that program . other advice was to uninstall firefox ,then reinstall. however, I try to close or uninstall and keep getting the same message. There are many simple or,outdated,or expensive solutions listed on google. Is there a current simple solution which takes me out of this maddening loop ?

All Replies (1)

more options

There are several possible causes for that error, uninstalling and re-installing Firefox is very unlikely to fix it. For details on things to check see "Firefox is already running but is not responding" error - How to fix